1 reviews | Active since Sept 2014
******* BILLING AT MTM
<p>I TOOK OUT AN MTM CONTRACT FOR MY SON</p> <p>THE DEBIT DATE IS THE 15. SIGNED BY ME. I HAVE PROOF.</p> <p>THE PHONE WAS CAPPED AT R560. I HAVE WRITTEN PROOF OF THIS.</p> <p>THE PHONE WAS ONLY ACTIVATED ON THE 30TH JULY. I HAVE WRITTEN PROOF OF THIS.</p> <p>MY ACCOUNT WAS DEBITED ON THE 1 SEPTEMBER FOR AN AMOUNT OF R698.53</p> <p>WHY WERE NONE OF MY SIGNED INSTRUCTIONS ADHERED TO. WHAT MTM DID IS *******!!!</p> <p>WHY IS THE PRO-RATA CHARGE FOR ONE DAY R138.53?</p> <p>I AM REPORTING THE MATTER TO MEGAN POWER AND GOING TO ASK HER TO FORWARD IT TO THE OMBUDSMAN.</p> <p> </p> <p> </p>
Good Day Helen
Thank you for your post.
Please accept our apologies for any inconvenience experienced
Kindly be advised that the matter has been attended to on 2016-09-02, reference number REQ: **********
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Helen
Thank you for your post.
Please accept our apologies for any inconvenience experienced
Kindly be advised that the matter has been attended to on 2016-09-02, reference number REQ: **********
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
THIS MATTER HAS NOT BEEN ATTENDED TO. I RECEIVED A BILL TODAY OF R699.01 DATED 13 SEPTEMBER! I AM NOW GOING TO MEGAN POWER AT THE SUNDAY TIMES
THIS MATTER HAS NOT BEEN ATTENDED TO. I RECEIVED A BILL TODAY OF R699.01 DATED 13 SEPTEMBER! I AM NOW GOING TO MEGAN POWER AT THE SUNDAY TIMES