hC
helen C
1 reviews | Active since Sept 2014
02 Sept 2016, 09:15
******* BILLING
<p>I TOOK OUT AN MTM CONTRACT FOR MY SON</p> <p>THE DEBIT DATE IS THE 15TH. SIGNED BY ME.</p> <p>THE PHONE WAS CAPPED AT R560. I HAVE WRITTEN PROOF OF THIS.</p> <p>THE PHONE WAS ONLY ACTIVATED ON THE 30 JULY. I HAVE WRITTEN PROOF OF THIS</p> <p>MY ACCOUNT WAS DEBITED R698.53 ON THE 1 SEPTEMBER </p> <p>I AM GOING TO REPORT THE MATTER TO MEGAN POWER</p>
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MTN South Africa's replyOfficial
04 Sept 2016, 16:09Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the matter has been attended to on your previous post, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply04 Sept 2016, 16:09
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the matter has been attended to on your previous post, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,