NN
Nicholus N
1 reviews | Active since Oct 2015
19 Apr 2018, 12:56
******* billing
Is this what I get? I must call them? Firstly I don't use MTN anymore and yet I must be running behind you MTN to fix the **** up you have done for months,
So please fix this issue cuz it's not my problem its Yours MTN and believer me it won't be good.
"Good day Nicholus,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have sent a request through to our legal department for them to contact you. You may also request to speak to them by dialing our customer contact centre @ 808 from your MTN cell no.
Kind regards,
Ishie.
Complaints Management Team.
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MTN South Africa's replyOfficial
20 Apr 2018, 10:53Good day Nicholus,
I am currently in contact with the ***** management directly. I have been given a turn around time of close of business today. Someone from ***** will contact you before COB today. Shpuld you receive no call, you may e mail me directly on ***.
I do apologize for the delay. However, you now have a single point of contact which is me.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply20 Apr 2018, 10:53
Official
Good day Nicholus,
I am currently in contact with the ***** management directly. I have been given a turn around time of close of business today. Someone from ***** will contact you before COB today. Shpuld you receive no call, you may e mail me directly on ***.
I do apologize for the delay. However, you now have a single point of contact which is me.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,