1 reviews | Active since Oct 2015
******* Billing
Hi Its been weeks now and I still haven't heard anything from MTN, I have just received my Statment saying they will debit my account and I have submitted the case number and ***** case to them, please look at the below, Good day Nicholus, Thank you for emailing Customer Care. Please note that we escalated your query to the ***** department. REF : 1- ********** 5994 Kind Regards, Thobekile Khuzwayo Customer Services MTN SA You can now text your query to us! Simply SMS 44303 Reference Number: ********** 7 What are you doing about this?
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the ***** department's management team as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the ***** department's management team as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Best regards,