DF
Danie F
1 reviews | Active since Mar 2009
15 Dec 2015, 11:18
******* APS on handset
I have out of the blue 2 MTN apps on my Sony handset. myMTNsa app and MTN DS app. It appears that MTN decided in there infinite wisdom to load these apps on my handset without my approval.<br> <br> Unwanted! ! I did not ask for this app. What is it doing on my phone MTN? Who gave MTN permission to load it? I did not see a \I Agree"terms and conditions"
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MTN South Africa's replyOfficial
20 Dec 2015, 10:34Hello Danie PE,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note to delete the 2 app you need to press and hold each app then select uninstall or go to applications on your handset menu then uninstall the apps. Kindly note that you can only have those 2 apps by downloading them from you side,
We would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo_Mash
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note to delete the 2 app you need to press and hold each app then select uninstall or go to applications on your handset menu then uninstall the apps. Kindly note that you can only have those 2 apps by downloading them from you side,
We would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo_Mash
Best regards,
MTN South Africa's reply20 Dec 2015, 10:34
Official
Hello Danie PE,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note to delete the 2 app you need to press and hold each app then select uninstall or go to applications on your handset menu then uninstall the apps. Kindly note that you can only have those 2 apps by downloading them from you side,
We would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo_Mash
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note to delete the 2 app you need to press and hold each app then select uninstall or go to applications on your handset menu then uninstall the apps. Kindly note that you can only have those 2 apps by downloading them from you side,
We would like to assure you that we are actively working to improve our service levels
Regards
Nompumelelo_Mash
Best regards,