JG
Jay G
1 reviews | Active since Jan 2017
08 Apr 2019, 13:56
******* activity !!!!!
Neither this company nor any affiliates do any effort to abide by the law, I have been listed with the Direct Marketing Association of South Africa as a do not call for direct marketing for a number of years now. Yet I still am receiving calls and SMS's from MTN and affiliates to sell me something?? Do they even check this factor? I would advise that they start to soon seeing as the next unsolicited call i receive from MTN or any affiliate will be recorded from my end as well and I will tend it in as evidence of the company not abiding to laws and regulations.
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MTN South Africa's replyOfficial
09 Apr 2019, 08:09Good day Jay Geyser
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that MTN is not listed with DMA however your details has been sent to our Marketing team to remove your information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that MTN is not listed with DMA however your details has been sent to our Marketing team to remove your information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply09 Apr 2019, 08:09
Official
Good day Jay Geyser
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that MTN is not listed with DMA however your details has been sent to our Marketing team to remove your information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that MTN is not listed with DMA however your details has been sent to our Marketing team to remove your information.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,