VM
Vinah M

1 reviews | Active since Apr 2016

18 Jul 2016, 18:37

ILL TREATMENT AND TOTAL UNACCEPTED SERVICE

<p>I SIGNED UP CONTRACT WITH MTN BALLITO AND I WAS SUPPOSED TO GET TWO DIFFERENT PHONE AND I RECEIVED TWO SAME PHONE, I TOOK IT BACK TO BALLITO BRANCH WAS TOLD WILL RECEIVE THE DIFFERENT SET OF PHONE BEEN TO THE BRANCH 4 TIMES STILL NO JOY AND THE SAD PART YOU STILL DEBITING MY ACCOUNT FOR THE PHONES I DO NOT HAVE</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Jul 2016, 20:06
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the matter has been escalated to the relevant management team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********