RB
Rika B

1 reviews | Active since Jan 2015

03 Feb 2015, 11:18

Ilegal Content Charges

I have been struggling with MTN regarding ******* subscriptions. <br> was at their branch in Rivonia to complain and to their H/O with no success.<br> I have been told and also it was on Morning South Africa TV program to contact WASPA. That is after I have been to MTN myself 3 times and email communication regarding these ******* subscriptions. HAVE ALL THE PROOF. <br> I have contacted WASPA after I have seen it on Morning South Africa SABC 3 program and one person rep**** they will get back to me and the other says I must go to Icasa where it was send to Icasa initially and they referred me to WASPA. <br> I have been send backwards on forward with NO success.<br> According to the TV program it's ******* and I have sms proof where they just add you on these ******* subscriptions and I did NOT app**** for it. I have a list of non app**** ******* subscriptions and want my refund. many proofs of sms's send to me that subscriptions was added. Its ***** and *******. I have NOT signed a concent form to have these things and NO ONE is allowed to add these things to your account. Have proof of credits to be done but nothing happens <br> IT IS *****!<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply13 Feb 2015, 12:57
Official
Hello Riksi3,

Thank you for your post.

Kindly accept our apologies for the inconvenience experienced.

Our records does not show any content charges on your invoices. Please give us more information. We do note that your statements and itemized billing reports was sent to you for your perusal.

Trust you find the above in order

Regards,
Ebbedene
REQ:***