Ignoring my problems
<p>I have been trying to get my loaded data to reflect on my mobile. I have been calling since the 25th of Feb. As you can imagine i am now desperate for an answer as to when this would be done. I have been calling and I have been sent pillar to post by your call centre agents.</p>
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MTN South Africa's replyOfficial
19 Mar 2017, 22:29Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the matter has been resolved, the R160 airtime was credited to the mobile number 073****610 on 2017-03-16 at 14:36:46.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply19 Mar 2017, 22:29
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the matter has been resolved, the R160 airtime was credited to the mobile number 073****610 on 2017-03-16 at 14:36:46.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,