AT
Arie T
1 reviews | Active since Jan 2010
25 Apr 2015, 23:22
Ignoring me
I posted a complaint on the 14/04/2015 but received no reaction?<br> <br> What gives?<br> <br> Here's a link
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Replies (1)
MTN South Africa's replyOfficial
08 May 2015, 10:53Hello ArieT,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, should you wish to migrate your number to prepaid, you would need to contact our offices on the 13 June to request the number to be migrated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, should you wish to migrate your number to prepaid, you would need to contact our offices on the 13 June to request the number to be migrated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply08 May 2015, 10:53
Official
Hello ArieT,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, should you wish to migrate your number to prepaid, you would need to contact our offices on the 13 June to request the number to be migrated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our conversation, should you wish to migrate your number to prepaid, you would need to contact our offices on the 13 June to request the number to be migrated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,