1 reviews | Active since Dec 2014
IGNORED REQUEST FOR CONTRACT CANCELLATION
Account -<br> I refer to Reference Number: ***<br> and 28/01/2015 ***<br> <br> Further to previous complaint on Hello Peter and email correspondence, i still can not call and actually speak to anyone using 083 1 808, I have now requested that the contract be cancelled as it has ended its period. I am not receiving assistance regarding cancelling the contract and have now received another invoice. <br> <br> Th change from Nashua Mobile to MTN has been an extremely unpleasant one and is certainly the reason why I will not request a renewal or return to MTN as a subscriber in the future.<br> <br> PLEASE CANCEL MY CONTRACT IMMEDIATELY.<br> <br> PS:- perhaps The call centre should be actually available to customers to rectify accounts and I am sure this would prove fruitful for the companies cash flow... or does the call centre not exist and the budgeted salaries thereto alloacted to:<br> \MTN Group president and CEO Sifiso Dabengwa took home a total sum of R28.1 million in 2014
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the request to our cancellation department to cancel the contract, note the contract expires 2015-10-27.
Kind Regards,
Alice van der Merwe
***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the request to our cancellation department to cancel the contract, note the contract expires 2015-10-27.
Kind Regards,
Alice van der Merwe
***
Best regards,
