IGNORED CUSTOMER OF 22 YEARS ON INSURANCE CLAIM

<p>MTN does not have the capability to insure clients for their phones! I would disuade anybody who is thinking of this option. They do not care or get back to you on claim not even so much as an email or a call or anything. Just ignore you and nobody is ever available. Nice an easy to take your money but when it comes down to the crunch. You are IGNORED!!!! I lodged a complaint end of Nov and another from the branch in Centurion and NOT SO MUCH AS AN ACKNOWLEDGEMENT!! what kind of service provider are you MTN. I am using my son's phone at the moment, this is a security risk for me, as there is no way that i can get a hold of him...is this not why one has insurance?????? DISGUSTING SERVICE MTN ~ you do not deserve any awards or anything. Your clients are NOT IMPORTANT TO YOU! your lisence should be revoked! BY ORDER! Super upset</p>