JM
Jody M
1 reviews | Active since Mar 2010
05 Feb 2016, 08:38
Ignore us Empty EN
I have been waiting since the middle of November to resolve this issue. Mtn reply on Hellopeter so it looks good but never sort the problem out. Are they too busy fighting court cases against us using Whatsapp to actually do their job!!
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Replies (1)
MTN South Africa's replyOfficial
05 Feb 2016, 11:22Hello tigerzn,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note we are unable to locate the MTN number in question using your ID number and the Cell phone number added on this post is not an MTN number.
If you have any queries please contact our Customer Care on 173 (For Prepaid customers) or 808 (for Contract customers).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note we are unable to locate the MTN number in question using your ID number and the Cell phone number added on this post is not an MTN number.
If you have any queries please contact our Customer Care on 173 (For Prepaid customers) or 808 (for Contract customers).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply05 Feb 2016, 11:22
Official
Hello tigerzn,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note we are unable to locate the MTN number in question using your ID number and the Cell phone number added on this post is not an MTN number.
If you have any queries please contact our Customer Care on 173 (For Prepaid customers) or 808 (for Contract customers).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note we are unable to locate the MTN number in question using your ID number and the Cell phone number added on this post is not an MTN number.
If you have any queries please contact our Customer Care on 173 (For Prepaid customers) or 808 (for Contract customers).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,