JJ
Jeanne J
1 reviews | Active since Jun 2010
03 Mar 2019, 08:17
******** to commubity they operate in
This is not service related but about your selfish impact on a suburb.
There is a generator running 24hours a day in Linden, JHB to power your tower aince mide Jan. I have raised this with our councillor Nicole van Dyk since mid Jan. We cant sit on our patio or even open our windows at all. The sound is over powering everywhere!!!! City power says its not theirs...I have tweeted MTN and Facebooked them and have just been ignored. Our councillor cannot get hold of anyone either.
WHY is it running 24 hours and why has this not been resolved if power was an issue??? PLEASE HELP ME!!
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MTN South Africa's replyOfficial
04 Mar 2019, 10:08Good day Jeanne,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that this matter has been escalated to our coverage team.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that this matter has been escalated to our coverage team.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply04 Mar 2019, 10:08
Official
Good day Jeanne,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that this matter has been escalated to our coverage team.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that this matter has been escalated to our coverage team.
Warm Regards,Zanele MazibukoComplaints Management Team