If you want stress upgrade using MTN direct

I had the worst experience ever, upgraded on the 06/10/2017 via mtn direct they said that the had stock for the device that I wanted. They were even particular in terms of the colour and the storage size. Was assisted by a lady called Nomtandazo and she had said that delivery would take 5 to 7 days.7 days went by and I called to check on my order, I was given the runarounds, no1 could tell me that what's happening. I demanded to speak to a manager and I happened to speak to KIM, she said that delivery will now take 10 to 14 days. Guess what 10 days went by, I called to follow up, kept getting the runarounds from mtn direct. Finally I got a call from Nomtandazo advising me that they do not have stock, on the 19/10/2017. Told her that she said there's stock I want the device, she said there's nothing they could do there's no stock. I asked her to cancel it its been over 24 hours. I am disgusted at the service that I am receiving, I have been a client with mtn for years and have had my contract for years. But with this service I am definitely porting my number to another service provider who will give me service not this nonsense I am getting from mtn. I would never recommended mtn to anyone. THIS IS PATHETIC