1 reviews | Active since May 2016
If you take out contract with MTN it will be the worst mistake of your life
<p>I have been with MTN close to 15 years.The last 2 years they have been going in a backwards direction in a speed that makes me really scared.I have insurance with my phone.My screen has cracked I submitted teh claim in 02/2016.They only came to fetch my phone 20/05.2016.Untill today I have not received my phone back.They are the worst service provider in the country.If you take out a contract with them you will be crazy as I think with service like this they will be closing down soon.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
