If you are thinking about moving to MTN, DO NOT !!

I pretty much expect bad service in South Africa so the bar is pretty low but the nightmare I have been through with MTN in the last 3 weeks has been excruciating. I app**** for a port from Vodacom to MTN on the 13 of November, it is now the 3rd of December and it has still not been done. The port has been resubmitted 4 times and every time there is an issue with MTN's system. The man at the Istore who was helping me eventually got hold of someone at MTN to help. She said it was just something small and that it would be working that evening, this was on the 30th of November. It was not working the next day and when I made inquiries as to what was happening I found out that instead of activating she completely deleted the whole submission. Such incompetence is unfathomable. Now the poor guy at the Istore has to redo the whole submission. He tried to do this yesterday and again system issues. What the hell is going on there. This is completely unacceptable. I have been sitting without a number for 4 days. I can't do any business or receive any calls. I absolutely regret moving from Vodacom where I always received amazing service and if I could just cancel the whole thing I would.