If we haven't got it, we can't help you

I went to the MTN store at Melrose Arch hoping to get covers for my phone.

I was looking for tempered glass for Samsung Grand Prime+ and back cover as well.

Lady behind the counter, who would not provide her name as she had no name tag, advised there was no stock for that model and continued to ignore me.

I asked if she can refer me or inquire with another branch who might have the stock, or provide me with contact details and I would make my own investigations. She promptly declined and stood up to assist another client who was of a different ethnicity, smile on point and ready to go to work for that money that I clearly did not have to spend.

I am quite sure I will not be going back to that shop and my word of mouth on the poor service will be widespread.

I was