If hell had an alternative name

I had a new phone delivered on the 22nd of September, after waiting a few weeks for you to approve the contract.

To date my simcard is still to be activated so I am having to recharge on a pay as you go simcard to keep connected. The stores cannot help as I used Mtn direct so where does this leave me? Your contact centres aren't any better, hold music for days? Agents are never available

I feel like bringing in the ombudsman and taking Mtn for a little ride much like they have me.

Like hell, un pleasant, aggravating and totally and utterly unbearable service.