****iest service EVER
<p>I have been having endless problems with MTN, not only do I spend glad the night with no signal, I also have to put up with ****py customer service. I have since May of 2016 been having problems with my billing. I have tried to sort it out with the call centre numerous occasions. Every time I call, they say I owe money. So up at up the amount they give me and next time I call, I owe no ey again. In a period of 3months I ended up paying 30am ist R15k to MTN. Depsite that they put a judgement against my name which I had to fight to get cleared, even though it was not my fault and was wrongly put there. I tried going through the CEO Mr.Mtheto who just keeps referring me to someone called Billie Jean Peters. Nothing ever gets done. I we t him 3emails and he has since blocked me. Billie Jean Peters is still calling me back to let me I know of the judgement has been removed. She called me to tell me Its in the process and nothing since. I have been calling them since the 02nd February. I have had the bank approval of my car denied because of that MTN judgement and not even so much as an apology has been offered. After 23years with them and being in their top contract..their service for loyalty STINKS!!!</p>
Thank you for your post.
We apologize for any inconvenience incurred.
The complaint has been sent to Billie for follow up and feedback
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
The complaint has been sent to Billie for follow up and feedback
Kind Regards,
Alice van der Merwe
Best regards,
