Idiots, *********** costumer services at MTN

After 3 months of trying to change my address on my invoice MTN still vailed to make the correct changes. I have spelled out my address over the phone just for them to get it wrong on the invoice. I tried again but they where useless and couldn’t help me so I when tin to a MTN store wrote my address down for them just to see now my address is still not correct on my invoice.

It seems that I always have a problem with the MTN staff not knowing how to do their work or what is expected of them. If you talk to them in person they always seem to be helpful just to find out a few weeks ( if not days) later that they didn’t do as they said and you have to go back in to fix it.

Worst costumer service ever. Can they just get a computer to do the job because this assholes don’t know what they are doing.