1 reviews | Active since Aug 2016
Idiots at mtn refuse to cancel contract
<p>Been trying to cancel a contract that has expired. Every time I call in I get told it will be done in the next 2 business days and this has been going on for over a month now.</p> <p> </p> <p>I honestly dont see how hard a cancellation can be</p> <p> </p> <p>No help at all from their call centre its like speaking to trained robots </p> <p>"Im gonna have to log a call to retentions and I assusre you it will be done today Sir"</p> <p> </p> <p>Apalled</p> <p>Disgusted </p> <p>not evn close to how i feel right now</p> <p> </p> <p>To top it of this guy calls me and tries to convience me to upgrade and I say NO then he says it will be done in a day...Guess what STill freakin active</p> <p> </p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
