Identity Theft and still no Word from MTN

<p>I wrote a review on an incident of theft involving MTN recently, because somebody stole my identity and upgraded my internet account by a large amount, then had an expensive phone delivered to a shopping centre in Kwa Zulu Natal. I contacted MTN over this and received files about the incident. The de*****ed amount was refunded and the internet account closed.</p> <p>The police would not open a case - without which I cannot report the identity theft and protect myself in future - because MTN would not inform me whether the crime was committed using a **** ID book with my details or if somebody had simply phoned the branch in Kwa Zulu Natal.</p> <p>I also still required the exact address of the location of the MTN store. MTN made the address available, but not the fact, whether a **** ID book was used, despite their promise to do so and don't seem to take this very seriously.</p> <p>I'm considering legal action.</p>