Identity theft and ***** through MTN

This is actually a review of three companies complicit in ***** and identity theft, these companies are Mondo (Rewardsco), MTN and ABSA. So this month my wife gets a notification on her phone that a debit order to the value of R1269 and some cents has been debited from her account. This is interesting as we have been resident in Dubai for the last four years and she no longer uses this account for anything other than debit orders for a couple of top up cellphone accounts (with Vodacom because MTN has always sucked) and some insurance policies. We call ABSA to find out what is going on, and they inform us that the debit order is for an MTN account. So we call MTN, almost an hour of international calls from Dubai to eventually get through to their call centre) and they give us the details of an account that my wife allegedly opened at Mondo (Rewardsco) in Durban. This is odd seeing as neither my wife or I have been to Durban in literally decades. We ask for a copy of the documentation. Apparently, MTN cant give us that even though its for an MTN account for which THEY sent a debit order through to ABSA (strange that this can be done without any documentation). Obviously the checks and balances put in place to prevent ***** and identity theft at MTN are less than adequate and I would advise caution when dealing with MTN if you are apprehensive about identity theft and *****. After 167 minutes of international calls from Dubai to South Africa this issue has still not been dealt with. I suppose I had better lay a charge of ***** with the SAPS (hysterical laughter), I know its unlikely, but who knows they might be less useless than MTN.