LM
Lwandile M
1 reviews | Active since Sept 2015
18 Sept 2015, 15:19
IDENTITY *****
In 2013 when i lived in Cape Town as a student, my identity was ****** and used to open up an account at MTN. I was made aware of this when a debit order of about R350.00 was deducted from my account. I went to the bank they stopped and reversed the transaction.i went to MTN in Tygervally where i was \assisted"by a Lady who refused to tell me who opened the account and where. i then opened a ***** case at the Cape Town Police Station.I then took my bank statement"
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MTN South Africa's replyOfficial
18 Sept 2015, 15:50Hello LwandileM,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the mail that was sent to you. Once received, our ***** team will investigate and resolve the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the mail that was sent to you. Once received, our ***** team will investigate and resolve the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply18 Sept 2015, 15:50
Official
Hello LwandileM,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the mail that was sent to you. Once received, our ***** team will investigate and resolve the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Would you please respond to the mail that was sent to you. Once received, our ***** team will investigate and resolve the matter.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,