VT
Vangile T
1 reviews | Active since Mar 2018
01 Jul 2019, 18:58
Id **********ly used at mtn
Its so sad that when other people use your id number **********ly to open accounts the necessary checks are not done and applications are quick to be approved but now that the orginal owner of the id does an application it takes forever.
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Replies (1)
MTN South Africa's replyOfficial
02 Jul 2019, 13:53Good Day Vangile
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately there was no answer.
Kindly be advised that this matter has been escalated to the store consultant that was assisting with the application and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately there was no answer.
Kindly be advised that this matter has been escalated to the store consultant that was assisting with the application and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
MTN South Africa's reply02 Jul 2019, 13:53
Official
Good Day Vangile
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately there was no answer.
Kindly be advised that this matter has been escalated to the store consultant that was assisting with the application and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused.
Please note that we tried to reach you on the contact number provided on this post but unfortunately there was no answer.
Kindly be advised that this matter has been escalated to the store consultant that was assisting with the application and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team