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chantelle B
1 reviews | Active since Apr 2015
10 Apr 2015, 06:55
id ***** when not guilty
I recently found out that i have a contract on my married surname i only have on my previous surnsme never app**** for on on my married surname if u send the documentation to ***** mtn they say you are liable they dont even investigate it i****r service
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MTN South Africa's replyOfficial
23 Apr 2015, 11:04Hello chanet@12,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indidcate that the existing contract is was upgraded on the on the 4th of February 2015 and was initiated on the 14th off November 2014. The personal details on the contract can only be updated on the basis of the information provided on an upgrade form.
In addition, all upgrades are subject to a credit vetting process wherein your ID number is used to obtaining your credit history from ITC.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indidcate that the existing contract is was upgraded on the on the 4th of February 2015 and was initiated on the 14th off November 2014. The personal details on the contract can only be updated on the basis of the information provided on an upgrade form.
In addition, all upgrades are subject to a credit vetting process wherein your ID number is used to obtaining your credit history from ITC.
Regards,
Nomonde.
REQ:***
Best regards,
MTN South Africa's reply23 Apr 2015, 11:04
Official
Hello chanet@12,
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indidcate that the existing contract is was upgraded on the on the 4th of February 2015 and was initiated on the 14th off November 2014. The personal details on the contract can only be updated on the basis of the information provided on an upgrade form.
In addition, all upgrades are subject to a credit vetting process wherein your ID number is used to obtaining your credit history from ITC.
Regards,
Nomonde.
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and for any inconvenience this may have caused.
Our records indidcate that the existing contract is was upgraded on the on the 4th of February 2015 and was initiated on the 14th off November 2014. The personal details on the contract can only be updated on the basis of the information provided on an upgrade form.
In addition, all upgrades are subject to a credit vetting process wherein your ID number is used to obtaining your credit history from ITC.
Regards,
Nomonde.
REQ:***
Best regards,