1 reviews | Active since Aug 2009
I wonder what criteria are used to employ staff at MTN?
<p>I have phoned the call centre everyday for the last 7 days to find out why my contract was not loaded with the data i pay for each month, and each time i get a reference number and a promise that soemone will call me and load my data but no one ever calls and i still dont have my data!</p> <p> </p> <p>I dont understand what is so difficult to sort out? Please can you attend to this.</p>
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the 500MB bundle has been loaded on your account. A billing query has been logged for the invoice dated 2016-04-21 and 2016-05-21 to be investigated, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the 500MB bundle has been loaded on your account. A billing query has been logged for the invoice dated 2016-04-21 and 2016-05-21 to be investigated, REQ:***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***