JL
Jade L
1 reviews | Active since Apr 2015
07 Jul 2015, 13:38
I WON'T PAY FOR ROAMING WHEN I DIDN'T ASK FOR IT
At 7:32am this morning I received an sms that says:<br> <br> \Yello
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jul 2015, 18:14Hello JadeL,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You do not have a roaming service active on your account. Please discard that sms.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You do not have a roaming service active on your account. Please discard that sms.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply08 Jul 2015, 18:14
Official
Hello JadeL,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You do not have a roaming service active on your account. Please discard that sms.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
You do not have a roaming service active on your account. Please discard that sms.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***