I will take this to the media As well !!

I am highly disappointed with MTN network coverage department. <br> <br> I logged a Requested on the 09 April 2015 for a signal booster to be installed at my house. On the 16 April 2015 ( 6 working days later ) AND NOT 5 WORKING DAYS !, with some questions to answer, that I felt was somewhat irrelevant .i rep**** and then revived a response on the 24-04-2015 A SUNDAY which was just a duplicate of an acknowledgement of my First request. (when they clearly stipulated there working hours are Monday to Friday 08h00-17h00. I then received another email same day asking when did this problem start ? (after answering all the question first time ).<br> On the 28 April 2015 I received GPSC coordinates asking me to confirm if it's my address , of which was completely wrong. (AGAIN WRONG )!!!I rep**** on the 29 April with the correct GPS coordinates<br> And on the 29 April 2015 I then got an email from Shereen Motale Stating my query has been logged with the National Quality and Coverage Help Desk the Reference number ***.<br> <br> TAKE NOT IT'S THE National Quality and Coverage Help Desk and as of today the 14-05-2015 NO REPLY AT ALL OR ANT COMMUNICATION KEEPING ME IN THE LOOP!!!