1 reviews | Active since Nov 2014
I will be making a banner
Good day <br> <br> In the month of March i contacted the call centre to cancel my contract which was expiring in April. My account was debited at the end of April (fair enough) but to debit me at the end of May and to load benefits in the month of June and threaten me with lawyers is a ****.<br> <br> The line has been suspended by you *****s and i want it activated today and my money credited to my account.<br> <br> For your info i have a very cheap lawyer who is very hungry to take a company such as yours to the cleaners and i only pay R89 for my lawyer but you guys will be losing thousand and not forgetting your reputation. He has confirmed that we have a very good case.<br> <br> I want this matter resolved today.<br> <br> Get your CEO to call today on ***<br> <br> <br> Regards<br> Mr Mazibuko<br> ***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the number was migrated to prepaid as requested however you will have to pay for the April invoice because the contract ended 25-04-2015 and the invoice was finalised on the 13th.
The May invoice of R259.00 has been credited. The amount outstanding for the April invoice is R390.30
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the number was migrated to prepaid as requested however you will have to pay for the April invoice because the contract ended 25-04-2015 and the invoice was finalised on the 13th.
The May invoice of R259.00 has been credited. The amount outstanding for the April invoice is R390.30
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,