RM
REGIS M
1 reviews | Active since Jul 2015
22 Jul 2015, 08:13
I waste my R45 for nothing
Hi all,<br> <br> Yesterday night, I have loaded R45 airtime to activate the 24H free data, in order to download movies.<br> <br> You know what? I could not even view a single 5 min video on Youtube (that is scandalous). Instead, my android new phone was hardly updating some applications (I said hardly).<br> <br> Bad bad network and this is my first and last experience with MTN network (very slow, bad signal, waste of time and money).<br> <br> I do not want to waste my time calling your call centre that never answers to people, but please I just need my money back which is a lot of money for me. <br> <br> My phone number is *** and my name is REGIS MANKWE<br> <br> Thank you very much.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
28 Jul 2015, 16:28Hello regismankwe,
Thank you for your post
Apologies for the inconvenience experienced.
According to our records you were connected to the Internet, however i have escalated the query to the relevant department.
Regards
Bongi
Thank you for your post
Apologies for the inconvenience experienced.
According to our records you were connected to the Internet, however i have escalated the query to the relevant department.
Regards
Bongi
MTN South Africa's reply28 Jul 2015, 16:28
Official
Hello regismankwe,
Thank you for your post
Apologies for the inconvenience experienced.
According to our records you were connected to the Internet, however i have escalated the query to the relevant department.
Regards
Bongi
Thank you for your post
Apologies for the inconvenience experienced.
According to our records you were connected to the Internet, however i have escalated the query to the relevant department.
Regards
Bongi
