RM
REGIS M

1 reviews | Active since Jul 2015

22 Jul 2015, 08:13

I waste my R45 for nothing

Hi all,<br> <br> Yesterday night, I have loaded R45 airtime to activate the 24H free data, in order to download movies.<br> <br> You know what? I could not even view a single 5 min video on Youtube (that is scandalous). Instead, my android new phone was hardly updating some applications (I said hardly).<br> <br> Bad bad network and this is my first and last experience with MTN network (very slow, bad signal, waste of time and money).<br> <br> I do not want to waste my time calling your call centre that never answers to people, but please I just need my money back which is a lot of money for me. <br> <br> My phone number is *** and my name is REGIS MANKWE<br> <br> Thank you very much.

0
Replies (1)
MTN South Africa
MTN South Africa's reply28 Jul 2015, 16:28
Official
Hello regismankwe,

Thank you for your post

Apologies for the inconvenience experienced.

According to our records you were connected to the Internet, however i have escalated the query to the relevant department.

Regards
Bongi