PO
Pauleze O
1 reviews | Active since Mar 2009
01 Feb 2016, 10:21
i was sweared at
Phone Canal Walk - NO ANSWER, phone Ceres - NO ANSWER, phone CW, NO ANSER, CERES, NO ANSWER, AGAIN AND AGAIN - NOOO ANNNSWEEEEEEERRRRRRRRR. phone Worceser, van Rooi helps me, DONT KNOW A THING what I want! cal 808 and before hanging up the guy says to me '**** OFF' now if this is the service you get, why should I support MTN???
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Replies (1)
MTN South Africa's replyOfficial
02 Feb 2016, 14:39Hello pauleze,
Thank you for bringing this to our attention.
We invest in the training and development of our people in order for them to deliver good customer services. It is rather disappointing that you had this experience and we truly apologize for the inconvenience caused.
Apologies once again for the bad service you have experienced.
Regards
Nompumelelo
REQ:***
Thank you for bringing this to our attention.
We invest in the training and development of our people in order for them to deliver good customer services. It is rather disappointing that you had this experience and we truly apologize for the inconvenience caused.
Apologies once again for the bad service you have experienced.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply02 Feb 2016, 14:39
Official
Hello pauleze,
Thank you for bringing this to our attention.
We invest in the training and development of our people in order for them to deliver good customer services. It is rather disappointing that you had this experience and we truly apologize for the inconvenience caused.
Apologies once again for the bad service you have experienced.
Regards
Nompumelelo
REQ:***
Thank you for bringing this to our attention.
We invest in the training and development of our people in order for them to deliver good customer services. It is rather disappointing that you had this experience and we truly apologize for the inconvenience caused.
Apologies once again for the bad service you have experienced.
Regards
Nompumelelo
REQ:***
Best regards,