I was handed over to legal

I was handed over to legal. Paid the amount owed in January2024. Isend alk the proof of payment, but nobody at MTN can tell me what the status of my account is.250 minutes spend on the with MTN the past 3 weeks, but no results. I also send a few emails, but no response. I still have a 'legal' on my name and nobody at MTN responds to me