I WAS BILLED R3624 INSTEAD OF R79

Last night i received the shock of my life when Mtn billed be R3624.78 instead of R79 as per usual.<br> When i call customer services they said that i will receive an email within 5 days.....but my money is taken and i have other commitments(debit orders).<br> When i call customer services they keep promising me that a manager will call me immediately,but as to date nobody called.<br> This is ridiculous and totally pathetic from MTN<br> Here is the letter that i have forwarded to MTN<br> <br> Hi <br> <br> I would like to find out when I will be credited for this account, which went from R79 to R3624.78 ,yes this amount was just deducted from my account without any prior notice.<br> <br> This is a huge mistake as I don't use anywhere near this amount.<br> Your consultants are not able to assist in any way and they keep telling me that the manager will call me but nobody ever does.<br> <br> How would you feel if R3624.78 just gets deducted from your account on the 30th ,what about other debit orders?<br> I need this matter to be sorted out immediately and the R3624.78 refunded to me immediately<br>