LR
Liezl R
1 reviews | Active since Nov 2011
09 Jul 2015, 13:11
i want to cancel my contract
Hi,<br> <br> i need to cancel a contract i have for my mother. I have been trying to call the call centre in order to do so on a daily basis, but i can never get to speak to anyone. Could someone please contact me. I've also tried phoning the Noordhoek/Longbeach branch to see whether they are able to assist me, but they never seem to answer their telephone.<br> <br> Please help. Liezl
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello liezl29,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We've now perused your account and see that the number ending with 5449 will only expire on the 8th of September 2015. If you wish to cancel/deactivate the number you will need to send us a 30 day cancellation notice on the 8th of August 2015 to *** and the deactivation date will be set.
If you wish to migrate the number over to prepaid, you will need to contact us on the 9th of September 2015. You can contact us through our live chat service. We will suggest in future that you make use of our \Live Chat\" service.
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We've now perused your account and see that the number ending with 5449 will only expire on the 8th of September 2015. If you wish to cancel/deactivate the number you will need to send us a 30 day cancellation notice on the 8th of August 2015 to *** and the deactivation date will be set.
If you wish to migrate the number over to prepaid, you will need to contact us on the 9th of September 2015. You can contact us through our live chat service. We will suggest in future that you make use of our \Live Chat\" service.
MTN South Africa's reply02 May 2023, 21:58
Official
Hello liezl29,
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We've now perused your account and see that the number ending with 5449 will only expire on the 8th of September 2015. If you wish to cancel/deactivate the number you will need to send us a 30 day cancellation notice on the 8th of August 2015 to *** and the deactivation date will be set.
If you wish to migrate the number over to prepaid, you will need to contact us on the 9th of September 2015. You can contact us through our live chat service. We will suggest in future that you make use of our \Live Chat\" service.
We are truly sorry for any inconvenience caused and for the delayed response to your post.
We've now perused your account and see that the number ending with 5449 will only expire on the 8th of September 2015. If you wish to cancel/deactivate the number you will need to send us a 30 day cancellation notice on the 8th of August 2015 to *** and the deactivation date will be set.
If you wish to migrate the number over to prepaid, you will need to contact us on the 9th of September 2015. You can contact us through our live chat service. We will suggest in future that you make use of our \Live Chat\" service.