I want to CANCEL MY ACCOUNT

<p>I want to cancel my account, I got a settlement quote in the beginning of June, but I requested another quote AFTER my bill run after chatting to a consultant in the MTN store, as he said it would be cheaper when settling my account. I emailed last Wednesday 15th June, recieved an automated response stating that they will get back to me in 2 BUSINESS DAY, meaning Friday. No response. Emailed sa****ay 18th June, got automated response. Emailed Monday 20th June, got automated response. Called this morning, said an email will be with me in 24 hours. NOW here is the kicker. my boyfriend called 5 minutes after my call and within 3 hours, got a call stating the process to cancel and then got an email with his settlement quote. And i am YET to be contacted. This is ridiculous! it is WAY past two business days, and i feel if i continue to email my emails will go back to the bottom of the queue so if someone does not email or contact before the end of the day i will take this further.</p> <p>I just require an email so i can settle my account as i am immigrating at the beginning of July.</p> <p> </p> <p>Thank you</p>