MM
Margaret M
1 reviews | Active since May 2011
02 Sept 2015, 09:37
I want my response now!!!.
Dear Margeret<br> <br> <br> MTN Customer Services <br> <br> Thank you for contacting the MTN Complaints Management Team.<br> In an effort to improve your experience, we welcome your thoughts and opinions on the performance of the Complaints Management consultant during the course of your interaction.<br> Please click here to complete a 6 question survey regarding your recent interaction with Timothy, for ticket reference number: -reference_number-.<br> Thank you in advance for your time and feedback.<br> <br> Kind Regards,<br> The Complaints Management Team.<br> <br> <br> <br>
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MTN South Africa's replyOfficial
18 Sept 2015, 11:29Hello Marumom,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Thank you for your time, ***** has closed the account and a refund will be paid to your bank account REQ:*** allow 5 working days for it to reflect. For further details on the contract you can get hold of the below store:
Shop 1
Davenport Square Centre
Glenwood
email: ***
Kind Regards
Alice van der Merwe
Ref#: ***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Thank you for your time, ***** has closed the account and a refund will be paid to your bank account REQ:*** allow 5 working days for it to reflect. For further details on the contract you can get hold of the below store:
Shop 1
Davenport Square Centre
Glenwood
email: ***
Kind Regards
Alice van der Merwe
Ref#: ***
MTN South Africa's reply18 Sept 2015, 11:29
Official
Hello Marumom,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Thank you for your time, ***** has closed the account and a refund will be paid to your bank account REQ:*** allow 5 working days for it to reflect. For further details on the contract you can get hold of the below store:
Shop 1
Davenport Square Centre
Glenwood
email: ***
Kind Regards
Alice van der Merwe
Ref#: ***
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Thank you for your time, ***** has closed the account and a refund will be paid to your bank account REQ:*** allow 5 working days for it to reflect. For further details on the contract you can get hold of the below store:
Shop 1
Davenport Square Centre
Glenwood
email: ***
Kind Regards
Alice van der Merwe
Ref#: ***