I want my money that is in credit paid back to me

I have been trying to get hold of the legal department for months now. 11 to be exact. Waiting 30min per call and never get any reply. Here are the emails i sent and have recieved with STILL NO REPLY OR ANYONE FROM THE LEGAL DEPARTMENT CONTACTING ME. PLEASE HELP<br> <br> This is a email i recieved from them with still nothing done<br> <br> Good day team<br> <br> Please assist customer below.<br> <br> Customer's account is R1,316.00 in credit, but was still passed to legal.<br> <br> Thanks<br> <br> Kind Regards,<br> Darryl Davids<br> Customer Services<br> MTN SA<br> <br> You can now text your query to us! Simply SMS 44303<br> <br> Reference Number: ***<br> <br> My contact number is ***<br> Miguel de lira<br> Id ***<br> The mtn contract number in had was *** and has been changed to prepaid<br> <br> Here are my 3 previous posts reference numbers where nothing has been done.<br> <br> Req ***8<br> Req ***<br> Req ***<br> <br> If i am not helped with this matter soon and contacted by MTN i will post all of this worldwide on every platform of social media available to me, i will also be contacting a lawyer with this matter.