1 reviews | Active since May 2016

04 Apr 2017, 09:16

I WANT MY MONEY BACK MTN

<p>I HAVE A CONTRACT WITH MTN. IN FEB 2017, MY DEBIT ORDER DIDNT GO OFF SO I DID AN EFT OF R500 ON 16.03.2017 WHICH WAS FOR FEBS PREMIUMS. HOWEVER I PAID EXTRA BY ERROR AND ASKED FOR A REFUND. I HAVE THUS FAR NOT GOTTEN ANY JOY FROM MTN. THIS IS MY MONEY AND I WANT IT BACK. IF THATS NOT BAD ENOUGH. THEY GO AND DOUBLE DEBIT ME AT THE END OF MARCH FOR A FURTHER R509.00. DO U HAVE DUMMIES WORKING IN YOUR ACCOUNTS DEPT?????</p> <p>I WANT MY REFUND AND I WANT IT DONE TODAY. IM SICK OF BEING PUSHED FROM PILLAR TO POST. A REFUND OF R500.00 IS DUE TO ME IMMEDIATELY.</p> <p> </p> <p>MY CONTRACT NO IS ********** 512 BUT U CAN CONTACT ME ON ********** 074 (ATLEAST I GET BETTER CUSTOMER SERVICE ON CELL C)....</p> <p> </p> <p>REF: ********** </p> <p>REF: ********** 9</p> <p> </p>

0
Replies (2)
's update04 Apr 2017, 14:05
Reviewer Update

I WANT A FULL STATEMENT OF MY ACCOUNT PLEASE

's update06 Apr 2017, 09:27
Reviewer Update

Im still waiting for a Reply from MTN. Such unproffessional behavior