lM
lereng M
1 reviews | Active since Feb 2016
18 Feb 2016, 08:53
I want my money back
On the 16/02/2016 i purchased data bundles worth R260.00 (2gig) via my FNB online banking. Money was deducted from my account but i received no data. I had to purchase an additional 1gig just so that i can write this complaint. Such is not acceptable. I want my money back.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Feb 2016, 20:48Hello Lereng.Mogoe,
Thank you for your post
We apologize for any inconvenience incurred.
We have accessed your number and can only see the 1GB that was loaded on 2016-02-17 at 19:43. Kindly fax us the bank statement as proof of payment, send the fax to *** ATT: Siphumezo.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for any inconvenience incurred.
We have accessed your number and can only see the 1GB that was loaded on 2016-02-17 at 19:43. Kindly fax us the bank statement as proof of payment, send the fax to *** ATT: Siphumezo.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply18 Feb 2016, 20:48
Official
Hello Lereng.Mogoe,
Thank you for your post
We apologize for any inconvenience incurred.
We have accessed your number and can only see the 1GB that was loaded on 2016-02-17 at 19:43. Kindly fax us the bank statement as proof of payment, send the fax to *** ATT: Siphumezo.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for any inconvenience incurred.
We have accessed your number and can only see the 1GB that was loaded on 2016-02-17 at 19:43. Kindly fax us the bank statement as proof of payment, send the fax to *** ATT: Siphumezo.
Kind Regards
Siphumezo
REQ:***