NG
Nolutando G
1 reviews | Active since Feb 2016
12 Feb 2016, 15:49
I want my money back
Stop giving me false information, I am tired of hearing that my refund query has been escalated, sent for an authorisation, logged incorrectly, or I will have my money within three days, it has been a month and a half, and no I do not want my money credited into my account I want it back where you took it from my bank account, I will not be investing money into MTN, it's a failing business, you people hardly know what you're doing. I want my money back.
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Replies (1)
MTN South Africa's replyOfficial
13 Feb 2016, 21:38Hello Gxalatanan,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the refund of R -1,199.00 will be processed into your bank account within 5 to 7 working days.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the refund of R -1,199.00 will be processed into your bank account within 5 to 7 working days.
warm regards
mike
REQ:***
MTN South Africa's reply13 Feb 2016, 21:38
Official
Hello Gxalatanan,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the refund of R -1,199.00 will be processed into your bank account within 5 to 7 working days.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the refund of R -1,199.00 will be processed into your bank account within 5 to 7 working days.
warm regards
mike
REQ:***