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Nqobile N
1 reviews | Active since Jul 2015
27 Jul 2015, 08:28
I want my money back
I have been billed for a blackberry BIS which my contract ended 25 months ago. i have logged a call with MTN and i have been very patient but now i cant take it anymore i just want to be refunded back my money because it was MTN's fault that this error occared.
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Replies (1)
MTN South Africa's replyOfficial
05 Aug 2015, 14:00Hello Octy,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A credit has been passed on your account for R1533.87.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A credit has been passed on your account for R1533.87.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply05 Aug 2015, 14:00
Official
Hello Octy,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A credit has been passed on your account for R1533.87.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A credit has been passed on your account for R1533.87.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***