I want my money back

<p>I send you guys a complaint about my phone that I bought through Ackerman's and mtn I waited 2 months to get the phone back. While I was calling them almost every day. Then this week I was told that the a new phone is ready for collection. I called this morning 16/02/2017 and mtn told me to ho collect the phone. When I got there at eyethu mall I was given a new phone new been opened, now no one opened the phone to see if it works. They gave me the phone and told me that everything is OK but remember no one checked if the phone was working or even there. When I got home I switched on the phone but nothing a brand new phone from Mtn/Ackerman and mobicel was not working I mean not working it was just switching on and off now I'm talking about a new phone. Really now after waiting 2 months for a phone I have to GI through this again. I went back to Ackerman's in 29min and the manager told me that there is nothing they can do for me but book the phone for repair again really I didn't get to use the stupid phone I'm talking about a new phone that I receive 29 min before I find out that it wasn't working. I honestly don't want anything from them anymore I want my money back so that I can go buy a phone somewhere. I don't want a replacement two months is long enough to wait for a New phone that doesn't work. I just want my money back asap I'm done dealing with this fools.</p>