LM
Lungile M

1 reviews | Active since Feb 2015

03 Jul 2015, 10:12

I want my money

Hello Lungimb,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this.<br> <br> According to our records a credit request of R922.35 has been sent through for approval.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards,<br> Bronwyn<br> REQ:***<br> <br> As per the above response from MTN, I still haven't received the specified credit in my acc. It has been more than 2months.This has been an inconvenience. Can I please have my money credited back into my acc. I have even ported the cell no. yo another service provider because Mtn has really been *********** in handling my contract acc.

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Jul 2015, 15:03
Official
Hello Lungimb,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been sent to our banking department for the money to be refunded to your bank account.

Thank you
Wenzile Masina
REQ:***