I WANT MY BIS BACK AND DATA DEACTIVATED

Item: MTN South Africa
Rating: 2
Author: Havesh R

I HAVE A BLACKBERRY FOR CRYING OUT LOUD I WANT THE BIS REACTIVATED AND THE 2GIG DATA DEACTIVATED IMMEDIATELY !!! I WANT MY ACCOUNT TO BE CREDITED FROM NOVEMBER LAST YEAR !!! I AM NOT WORKING TO PAY MTN FOR NOTHING....I AM NOT PAYING FOR A SERVICE THAT I DID NOT REQUEST AND THAT I AM NOT USING !!! SORT THIS OUT IMMEDIATELY IT IS OF HIGH IMPORTANCE !!!!!

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Replies (1)

MTN South Africa's replyOfficial

17 May 2015, 13:06

Hello havesh,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a credit was passed on your account for the BIS charges.

Best regards
Mantoa
REQ:***

MTN South Africa's reply17 May 2015, 13:06

Official