I WANT MY 32GB SD CARD

Item: MTN South Africa
Rating: 2
Author: Clerement M

I bought LG G4 cellphone on a contract at MTN Manlyn, As per package i was suppose to receive a 32GB SD Card, however i only got phone cover, i informed the sales consultant about it and that i want 32GB instead of the cover, he called his manager, they said they will make a plan, however since February 2016 of my purchase of the phone i haven't received any feedback about the status of the issue from them. <br> <br> Kind regards <br> Clerement

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

15 Apr 2016, 14:16

Hello Clerement,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the store management for assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply15 Apr 2016, 14:16

Official

Clerement M's updateReviewer Update

04 May 2016, 13:17

So this reply was send long ago, but no contact even now, i even went to mtn however was not helped,

Clerement M's update04 May 2016, 13:17

Reviewer Update

So this reply was send long ago, but no contact even now, i even went to mtn however was not helped,