SS
Simone S
1 reviews | Active since May 2015
20 May 2015, 13:25
I want help a.s.a.p
Hi, I have a contract with MTN, and my phone sim card is ******. I need to speak with someone as soon as possible. I have being trying to call the 808 number for the past week and talk to a human being and still cannot. I also need to pay my account, the debit order did not go off, and when that happens I usually call them and they do an adhoc debit order for me. Now because payment did not go through I cannot use my modem and I don't know who is using my sim card..I need it blocked and I need it replaced. Would a human please contact me
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MTN South Africa's replyOfficial
28 May 2015, 10:49Hello Taijamu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sim card is deactivated and for the payment please make a payment to ABSA: *** and use your MTN account number as a reference number.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sim card is deactivated and for the payment please make a payment to ABSA: *** and use your MTN account number as a reference number.
Best regards
Mantoa
REQ:***
MTN South Africa's reply28 May 2015, 10:49
Official
Hello Taijamu,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sim card is deactivated and for the payment please make a payment to ABSA: *** and use your MTN account number as a reference number.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the sim card is deactivated and for the payment please make a payment to ABSA: *** and use your MTN account number as a reference number.
Best regards
Mantoa
REQ:***