I upgraded my contract 10 June 2021 my circle runs from 12 - 11 of the next month The contract I took out was for 60GB for 24 months on the 12 of June they recharged my sim card with 20GB night express and 10GB anytime On Monday 14 June I called their

I upgraded my contract 10 June 2021 my circle runs from 12 - 11 of the next month The contract I took out was for 60GB for 24 months on the 12 of June they recharged my sim card with 20GB night express and 10GB anytime On Monday 14 June I called their contact centre *** I spoke to Nobuhle ho advised me that she can see the provision was incorrect she will escalate my query. I was the. Recharged with an extra 20GB promotional which make my provision 50 GB still 10GB short everytime I email their customer care I get a reference I even emailed their complaints department *** Monday 21June even today nothing has happened no call no email or SMS to say if anyone is working on my query. They way they are *****ed if the SIM card was in a router they would have gotten away with this and the invoice shows the correct data but the recharge is wrong today one of their team leaders was supposed to return my call ref:*** nothing till now very bad service and most annoying is their dishonesty they charge subscribers for data they don't provision them with