cS
cobus S

1 reviews | Active since Nov 2011

28 Jan 2016, 16:30

I upgrade and they send me a defective phone

I Upgraded through mtn direct spoke to Cylis rapoli i received my phone and sim when i inserted the sim the sim was stuck inside the handset.i phoned Cylis multiple times daily with no result.i left messages but no one wants to help me with a new phone or cancelling my contract

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Aug 2016, 09:02
Official

Good Day Cobus

Thank you for your post.

We apologise for the delayed response and for any inconvenience this may have caused.

As per our records the matter was resolved, we are glad that we could serve you.

Kind regards,

Zukiswa

REQ: **********